A Fnn24.com investigation shows that the second-largest telecommunication company, Vodafone Ghana is flouting the directive on data expiration by the Communications Ministry.
In 2019, the Ministry of Communications has directed telcos to roll over all unused data and voice bundles purchased by customers.
“All unused data and voice bundles purchased by subscribers do not expire and must be rolled over with the next recharge,” the Ministry said in the statement that also directed telcos to cease the instant deduction of the Communications Service Tax (CST).
The directive came in a letter written to the National Communications Authority and was copied the Chief Executive Officers of MTN and Vodafone as well as the two Deputy Ministers of Communication.
However, a check by FNN24.com has revealed that Vodafone Ghana has flouted this directive in no like manner.
Subscribers of Vodafone can attest to the fact data purchased via *700# still expires when it is not supposed to be.
Meanwhile, MTN, the largest telecommunication network in Ghana on its part is paying strict adherence to the directive as subscribers enjoy data rollover.
Source: www.Fnn24.com
